Digital Literacy
Build Computer Skills for Work, School, and Everyday Life
Tec Centro Berks’ Digital Literacy program helps adult learners build the technology skills needed for daily life, education, and employment. Students receive hands-on instruction in basic computer use, internet navigation, email, operating system basics, Microsoft Office tools, Google Workspace, online safety, and workplace technology.
Students Will Learn:
Level 1: Foundational Digital Skills
Computer Basics
Learn how to use a computer, keyboard, mouse, touchpad, files, folders, and basic settings.
Internet Basics
Practice using websites, searching online, completing forms, and understanding safe internet habits.
Email Basics
Learn how to create, send, read, organize, and manage email, including attachments and basic email etiquette.
Operating System Basics
Build confidence navigating common computer systems, managing files, using apps, and completing everyday tasks.
Windows 10 and Windows 11
Learn navigation, settings, file management, and basic tools used in Windows 10 and Windows 11.
MacOS Basics
Gain exposure to Apple computer basics, including navigation, files, apps, and common Mac features.
Level 2: Essential Software Skills
Microsoft Word
Create, format, edit, and save professional documents such as letters, resumes, and reports.
Microsoft Excel
Learn basic spreadsheets, data entry, formatting, formulas, charts, and simple organization tools.
Microsoft PowerPoint
Create presentations using slides, images, text, themes, and basic presentation design.
Google Docs
Practice creating, editing, sharing, and organizing documents using Google’s cloud-based tools.
File Management
Organize files, folders, downloads, cloud documents, and shared work across different platforms.
Workplace Software Habits
Build confidence using digital tools for communication, organization, and workplace productivity.
Level 3: Information Literacy, Cybersecurity, and AI
Information Literacy
Learn how to search for information, evaluate sources, recognize misinformation, and use online content responsibly.
Your Digital Footprint
Understand how online activity, social media, accounts, posts, and shared information can affect personal and professional life.
Cybersecurity Basics
Learn basic online safety, password protection, phishing awareness, device security, and safe browsing habits.
Artificial Intelligence Basics
Explore how AI tools can support learning, writing, job readiness, problem-solving, and workplace productivity.
Responsible Technology Use
Learn how to use digital tools in a safe, respectful, ethical, and professional way.
Career and Workplace Readiness
Apply digital skills to real-life tasks such as job searching, communication, online forms, and workplace technology.
Northstar Digital Literacy
Measuring Skills and Building Confidence
Tec Centro Berks uses Northstar Digital Literacy resources to help students strengthen essential computer skills and track their progress. Northstar supports learning in areas such as Computer Basics, Internet Basics, Email Basics, Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and other important digital skills.
Students can use Northstar to better understand what they already know, identify what they need to improve, and continue building confidence with technology.
IBM SkillsBuild
Career-Focused Online Learning
Tec Centro Berks also uses IBM SkillsBuild to support digital learning and career readiness. IBM SkillsBuild provides online learning resources that help students explore technology, workplace skills, professional development, and career-connected training.
Students may use IBM SkillsBuild to continue learning beyond the classroom and prepare for future training opportunities in technology and IT support.
Ideal Candidates
Who This Program Is For
This program may be a good fit for people who:
- Are new to computers
- Need help with email, internet, or online forms
- Want to improve Microsoft Office skills
- Need technology skills for work or school
- Want to prepare for workforce training
- Want to become more independent with digital tools
- Want to better understand online safety and cybersecurity
- Want to learn how AI can support work, learning, and everyday tasks
- Want to prepare for future IT Support Specialist training
IT Support Specialist
Coming Soon in 2027: IT Support Specialist Pathway
Tec Centro Berks is planning to offer an IT Support Specialist training pathway in 2027. This future pathway will help students prepare for entry-level technology support roles and build the foundational knowledge needed for the CompTIA Tech+ certification.
This pathway incorporates IBM SkillsBuild learning areas that support IT readiness, including Information Technology Fundamentals, Introduction to IT, Cybersecurity Basics, Artificial Intelligence Foundations, Professional Skills, and customer service and workplace communication.
Certificate of Completion
Students who complete the Digital Literacy program will receive a certificate of completion from Tec Centro Berks. Students will also complete digital skills assessments or learning modules through Northstar Digital Literacy and IBM SkillsBuild.
Enrollment Requirements
Digital Literacy students will need to complete basic enrollment steps before beginning class and must posses the following:
